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| Version 0 | Version 1 |
|---|---|
| Marks and Spencer website leaks customers' details | Marks and Spencer website leaks customers' details |
| (35 minutes later) | |
| A fault with Marks and Spencer's website allowed customers to see each others' details when they logged into their own accounts. | A fault with Marks and Spencer's website allowed customers to see each others' details when they logged into their own accounts. |
| The British retailer suspended its site for two hours on Tuesday night to fix the problem. | The British retailer suspended its site for two hours on Tuesday night to fix the problem. |
| It said the glitch was the result of an internal error, rather than of an external hack attack. | It said the glitch was the result of an internal error, rather than of an external hack attack. |
| It added that its customers' full credit card details were not among the exposed information. | It added that its customers' full credit card details were not among the exposed information. |
| However, personal data, including names, dates of birth, contacts and previous orders were shown. | However, personal data, including names, dates of birth, contacts and previous orders were shown. |
| "Due to a technical issue, we temporarily suspended our website yesterday evening," an M&S spokesman said. | "Due to a technical issue, we temporarily suspended our website yesterday evening," an M&S spokesman said. |
| "This allowed us to thoroughly investigate and resolve the issue and quickly restore service for our customers. We apologise to customers for any inconvenience caused." | "This allowed us to thoroughly investigate and resolve the issue and quickly restore service for our customers. We apologise to customers for any inconvenience caused." |
| It is not yet clear how many people's details were seen by other M&S customers as a result of the error. | It is not yet clear how many people's details were seen by other M&S customers as a result of the error. |
| Are you a Marks and Spencer customer? Were you affected by the glitch? You can share your comments and experience by emailing haveyoursay@bbc.co.uk. | |
| Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: | |
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