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Scotland flights axed in T5 chaos | Scotland flights axed in T5 chaos |
(about 4 hours later) | |
Several flights to and from Scotland have been cancelled in the second day of chaos at Heathrow's newly-opened Terminal 5. | Several flights to and from Scotland have been cancelled in the second day of chaos at Heathrow's newly-opened Terminal 5. |
British Airways has drafted in extra staff to try to ease the problems that hit the launch of the £4.3bn terminal on Thursday. | British Airways has drafted in extra staff to try to ease the problems that hit the launch of the £4.3bn terminal on Thursday. |
Glasgow, Edinburgh and Aberdeen airports have all seen the cancellation of some scheduled flights. | Glasgow, Edinburgh and Aberdeen airports have all seen the cancellation of some scheduled flights. |
BA has urged passengers to check for updates on its website. | BA has urged passengers to check for updates on its website. |
The airline, which has sole use of the new terminal, was forced to suspend all baggage check-in and cancel more than 30 flights, including some to Scotland. | |
Anyone travelling with BA to Heathrow Terminal 5 should contact the airline before setting off BA spokesman Fury at Heathrow 'shambles'In pictures: chaos at new T5 | Anyone travelling with BA to Heathrow Terminal 5 should contact the airline before setting off BA spokesman Fury at Heathrow 'shambles'In pictures: chaos at new T5 |
Scottish business leaders claimed that Scotland had been disproportionately affected by the problems. | |
Andy Willox of the Federation of Small Business Scotland said: "It is an open secret that flights to and from Scotland are the first to be scrapped in order to clear the backlog and handle more lucrative international flights." | |
Liz Cameron, chief executive of Scottish Chambers of Commerce, added: "It seems once again that services to and from Scotland are suffering disproportionately." | |
A Glasgow flight due to arrive at 0825 GMT on Friday was hit, along with two scheduled to arrive in Edinburgh at 1015 GMT and 1835 GMT. | A Glasgow flight due to arrive at 0825 GMT on Friday was hit, along with two scheduled to arrive in Edinburgh at 1015 GMT and 1835 GMT. |
Two Aberdeen-bound flights due to reach the city at 1010 GMT and 1910 GMT were also cancelled. | Two Aberdeen-bound flights due to reach the city at 1010 GMT and 1910 GMT were also cancelled. |
A further six Scottish flights bound for Heathrow were axed - the 0905 GMT from Glasgow, the 1145 GMT and 1915 GMT from Edinburgh, and the 1025 GMT, 1140 GMT and 2010 GMT from Aberdeen. | A further six Scottish flights bound for Heathrow were axed - the 0905 GMT from Glasgow, the 1145 GMT and 1915 GMT from Edinburgh, and the 1025 GMT, 1140 GMT and 2010 GMT from Aberdeen. |
A spokesman for BA said that Thursday's problems, which included delays at the staff car park and at security, would have a knock-on effect on Friday. | A spokesman for BA said that Thursday's problems, which included delays at the staff car park and at security, would have a knock-on effect on Friday. |
Aberdeen MP Anne Begg insisted that she was boycotting BA flights to London until problems at the new terminal were sorted out. | Aberdeen MP Anne Begg insisted that she was boycotting BA flights to London until problems at the new terminal were sorted out. |
Ms Begg, who uses a wheelchair, said she experienced a catalogue of incidents - including broken lifts and ill-informed staff - while trying to fly out of Heathrow on Thursday. | Ms Begg, who uses a wheelchair, said she experienced a catalogue of incidents - including broken lifts and ill-informed staff - while trying to fly out of Heathrow on Thursday. |
A spokesman for airport operator BAA Scotland said: "Anyone travelling with BA to Heathrow Terminal 5 should contact the airline before setting off, particularly if they are making a connection from T5 to another destination across Europe or long-haul." | A spokesman for airport operator BAA Scotland said: "Anyone travelling with BA to Heathrow Terminal 5 should contact the airline before setting off, particularly if they are making a connection from T5 to another destination across Europe or long-haul." |
BA has set up an information line for T5 passengers: 0800 727800 | BA has set up an information line for T5 passengers: 0800 727800 |
Have you been through Terminal 5 today? What was it like? Do you work there? Tell us about the new terminal at Heathrow airport. | Have you been through Terminal 5 today? What was it like? Do you work there? Tell us about the new terminal at Heathrow airport. |
You can send pictures and video to: yourpics@bbc.co.uk or to send via MMS please dial +44 (0)7725 100 100. | You can send pictures and video to: yourpics@bbc.co.uk or to send via MMS please dial +44 (0)7725 100 100. |
Do not endanger yourself or others, take any unnecessary risks or infringe any laws. | Do not endanger yourself or others, take any unnecessary risks or infringe any laws. |
Click here for terms and conditions on sending photos and video | Click here for terms and conditions on sending photos and video |