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Channel Tunnel reopens after power failure | Channel Tunnel reopens after power failure |
(about 3 hours later) | |
Thousands of passengers were left stuck on trains or in long queues after Channel Tunnel rail services were suspended due to a power fault. | Thousands of passengers were left stuck on trains or in long queues after Channel Tunnel rail services were suspended due to a power fault. |
The tunnel has now reopened after problems with the overhead power supply began at about 14:00 BST. | The tunnel has now reopened after problems with the overhead power supply began at about 14:00 BST. |
Eurostar, which runs passenger trains from London St Pancras, and Eurotunnel, which operates freight and car services, were both affected. | Eurostar, which runs passenger trains from London St Pancras, and Eurotunnel, which operates freight and car services, were both affected. |
Passengers are advised to rebook their journey through the Eurostar website. | Passengers are advised to rebook their journey through the Eurostar website. |
Eurostar, which apologised for the problems, said the 18:01 BST to Paris Gare Du Nord was its first service to resume from St Pancras. | Eurostar, which apologised for the problems, said the 18:01 BST to Paris Gare Du Nord was its first service to resume from St Pancras. |
The company added that services running for the rest of the day were back to normal and were expected to run on time. | The company added that services running for the rest of the day were back to normal and were expected to run on time. |
Terry Mouysset, 62, was travelling home to Paris and hoped to get a seat after the 16.30 BST service was cancelled. | Terry Mouysset, 62, was travelling home to Paris and hoped to get a seat after the 16.30 BST service was cancelled. |
"It was a bit chaotic - they didn't handle the queuing properly and they have not given enough information on the situation, if we have missed our train," she said. | "It was a bit chaotic - they didn't handle the queuing properly and they have not given enough information on the situation, if we have missed our train," she said. |
Eurotunnel warned there was a backlog on its services with delays of up to three hours. | Eurotunnel warned there was a backlog on its services with delays of up to three hours. |
A spokesman for Eurotunnel said extra freight services would be rescheduled on Tuesday night. | A spokesman for Eurotunnel said extra freight services would be rescheduled on Tuesday night. |
Earlier, passengers were offered transfers to Dover and on to Calais by ferry. | Earlier, passengers were offered transfers to Dover and on to Calais by ferry. |
Delays built on the M20 towards Folkestone because of the halted services. | Delays built on the M20 towards Folkestone because of the halted services. |