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| Version 1 | Version 2 |
|---|---|
| Ship's anchor severs Jersey's undersea internet cables | Ship's anchor severs Jersey's undersea internet cables |
| (about 1 hour later) | |
| A ship dragging its anchor on the seabed in the English Channel has cut the three main internet cables to the Channel Islands overnight. | A ship dragging its anchor on the seabed in the English Channel has cut the three main internet cables to the Channel Islands overnight. |
| Broadband speeds are expected to be slower as a result and telecom company JT said it could take up to a week to repair. | Broadband speeds are expected to be slower as a result and telecom company JT said it could take up to a week to repair. |
| The company said engineers have already been dispatched to repair the cables. | The company said engineers have already been dispatched to repair the cables. |
| All communications traffic from JT, the main operator in Jersey, is going through a single link to France. | All communications traffic from JT, the main operator in Jersey, is going through a single link to France. |
| More on the internet cable link being cut and other stories | |
| 'Exceptionally unlucky' | 'Exceptionally unlucky' |
| JT says insurance will cover the cost of repairs and if they are able to track the ship then the owners insurance will pay for the work. | JT says insurance will cover the cost of repairs and if they are able to track the ship then the owners insurance will pay for the work. |
| Daragh McDermott, Director of Corporate Affairs for JT, said: "With all traffic now using this connection, customers may notice some impact on services. | Daragh McDermott, Director of Corporate Affairs for JT, said: "With all traffic now using this connection, customers may notice some impact on services. |
| "It is exceptionally unlucky and unprecedented for three submarine cables to the UK to be cut in the same day." | "It is exceptionally unlucky and unprecedented for three submarine cables to the UK to be cut in the same day." |
| A number of people have reported losing internet completely earlier this morning, with one woman saying she had to set up a mobile hotspot to get a connection. | |
| A spokesman for Jersey's second largest telecom provider, Sure, says they are also having problems and there are likely to be issues with off island phone calls. | A spokesman for Jersey's second largest telecom provider, Sure, says they are also having problems and there are likely to be issues with off island phone calls. |
| Mr McDermott said repairing the cable would be a "tricky tricky job" involving engineers going out in heavy winds to remove the cables from the sea and splice them back together. | Mr McDermott said repairing the cable would be a "tricky tricky job" involving engineers going out in heavy winds to remove the cables from the sea and splice them back together. |