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| Ship's anchor severs Jersey's undersea internet cables | Ship's anchor severs Jersey's undersea internet cables |
| (35 minutes later) | |
| A ship dragging its anchor on the seabed in the English Channel has cut the three main internet cables to the Channel Islands overnight. | A ship dragging its anchor on the seabed in the English Channel has cut the three main internet cables to the Channel Islands overnight. |
| Broadband speeds are expected to be slower as a result and telecom company JT said it could take up to a week to repair. | Broadband speeds are expected to be slower as a result and telecom company JT said it could take up to a week to repair. |
| The company said engineers have already been dispatched to repair the cables. | The company said engineers have already been dispatched to repair the cables. |
| All communications traffic from JT, the main operator in Jersey, is going through a single link to France. | All communications traffic from JT, the main operator in Jersey, is going through a single link to France. |
| More on the internet cable link being cut and other stories | More on the internet cable link being cut and other stories |
| This is not the first time a ship has cut a Channel Islands telecom cable this year. In January one was cut when a ship dropped anchor in stormy weather. | |
| Three cables went one after the other on Monday with the first going at 16:00 GMT and the last by 21:00 GMT as the anchor was dragged across the seabed. | |
| 'Exceptionally unlucky' | 'Exceptionally unlucky' |
| JT says insurance will cover the cost of repairs and if they are able to track the ship then the owners insurance will pay for the work. | JT says insurance will cover the cost of repairs and if they are able to track the ship then the owners insurance will pay for the work. |
| Daragh McDermott, director of corporate affairs for JT, said: "With all traffic now using this connection, customers may notice some impact on services. | Daragh McDermott, director of corporate affairs for JT, said: "With all traffic now using this connection, customers may notice some impact on services. |
| "It is exceptionally unlucky and unprecedented for three submarine cables to the UK to be cut in the same day. | |
| "This is the most severe impact we have ever seen on our submarine cables." | |
| A number of people have reported losing internet completely earlier this morning with one woman saying she had to set up a mobile hotspot to get a connection. | |
| A spokesman for Jersey's second largest telecom provider Sure said the firm is also having problems and there are likely to be issues with off island phone calls. | |
| Mr McDermott said repairing the cable would be a "tricky, tricky job" involving engineers going out in heavy winds to remove the cables from the sea and splice them back together. | Mr McDermott said repairing the cable would be a "tricky, tricky job" involving engineers going out in heavy winds to remove the cables from the sea and splice them back together. |
| Jersey Treasury Minister Senator Alan Maclean, who acts as government shareholder for JT, said in the States: "If there is damage attributable to a particular owner then I'm sure they will pursue it." | |
| What questions do you have about this story? | What questions do you have about this story? |
| Use the tool below and we could be in touch to answer your query. | Use the tool below and we could be in touch to answer your query. |