Sainsbury's has suspended its online grocery service, meaning thousands of orders will not arrive on Wednesday.
Sainsbury's has suspended its online grocery service, meaning thousands of orders will not arrive on Wednesday.
The company said a computer fault was spotted on Tuesday and it has been ringing people who booked a delivery to offer them £10 in compensation.
The company said a computer fault was spotted on Tuesday and it has been ringing people who booked a delivery to offer them £10 in compensation.
It is not known when the service will be back to normal and no orders can be placed until the problem is fixed.
It is not known when the service will be back to normal and no orders can be placed until the problem is fixed.
The supermarket giant has apologised to customers, who see a fault message when they try to make orders online.
The supermarket giant has apologised to customers, who see a fault message when they try to make orders online.
Sainsbury's said it had contacted the majority of customers who had placed an order to advise them of the problem by mid-morning on Wednesday.
Sainsbury's said it had contacted the majority of customers who had placed an order to advise them of the problem by mid-morning on Wednesday.
A company spokesman said: "We froze our online home delivery website late yesterday [Tuesday] afternoon when we identified a technical issue and we are contacting customers whose deliveries have been impacted.
A company spokesman said: "We froze our online home delivery website late yesterday [Tuesday] afternoon when we identified a technical issue and we are contacting customers whose deliveries have been impacted.
"We apologise for any inconvenience this may cause."
"We apologise for any inconvenience this may cause."
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