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| Why was a passenger dragged off a US flight? | Why was a passenger dragged off a US flight? |
| (35 minutes later) | |
| Videos showing a man being violently removed from a United Airlines flight have provoked an outcry on social media. | |
| The footage taken inside the airliner shows a man being violently pulled out of his seat and dragged down the aisle as passengers prepared to take off from Chicago to Louisville on Sunday evening. | |
| The airline in question - United - has tweeted an apology for what happened and says it is investigating. | |
| One 50-second clip of the incident on Twitter was re-tweeted 16,000 times since it was posted that day. | |
| Jayse D Anspach, who posted the footage tweeted: "#United overbooked and wanted four of us to volunteer to give up our seats for personnel that needed to be at work the next day." | |
| "No one volunteered, so United decided to choose for us. They chose an Asian doctor and his wife." | "No one volunteered, so United decided to choose for us. They chose an Asian doctor and his wife." |
| "The doctor needed to work at the hospital the next day, so he refused to volunteer," Mr Anspach added. | |
| "Ten minutes later, the doctor runs back into the plane with a bloody face, clings to a post in the back, chanting, "I need to go home." | "Ten minutes later, the doctor runs back into the plane with a bloody face, clings to a post in the back, chanting, "I need to go home." |
| Another passenger Audra D. Bridges, posted a video of the incident on Facebook that has been viewed over 400,000 times. | |
| She wrote: "Please share this video. We are on this flight. United airlines overbooked the flight." | |
| "They randomly selected people to kick off so their standby crew could have a seat. | "They randomly selected people to kick off so their standby crew could have a seat. |
| "This man is a doctor and has to be at the hospital in the morning," she added. | "This man is a doctor and has to be at the hospital in the morning," she added. |
| "He did not want to get off. We are all shaky and so disgusted." | "He did not want to get off. We are all shaky and so disgusted." |
| 'Re-accommodating' passengers | |
| Thousands of Facebook comments have been posted about what happened. | Thousands of Facebook comments have been posted about what happened. |
| One person wrote: "This is infuriating" | One person wrote: "This is infuriating" |
| Another posted: "OMG So sad to see someone being treated like this. I wont fly United ever again." | Another posted: "OMG So sad to see someone being treated like this. I wont fly United ever again." |
| But another felt the video raised some unanswered questions. | But another felt the video raised some unanswered questions. |
| "There has to be more to this story," he said. | "There has to be more to this story," he said. |
| "Usually when a flight is overbooked they offer free flight vouchers to those willing to change flights or go on standby and a couple of people will jump at those as their travel plans may be flexible." | "Usually when a flight is overbooked they offer free flight vouchers to those willing to change flights or go on standby and a couple of people will jump at those as their travel plans may be flexible." |
| "I feel like this specific incident HAS to be deeper than what we are seeing in this video," he added. | "I feel like this specific incident HAS to be deeper than what we are seeing in this video," he added. |
| In a statement United airlines told the BBC: "Flight 3411 from Chicago to Louisville was overbooked." | In a statement United airlines told the BBC: "Flight 3411 from Chicago to Louisville was overbooked." |
| "After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate," the airline added. | "After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate," the airline added. |
| The chief executive of United, Oscar Munoz, has since made a statement on Twitter: "This is an upsetting event to all of us here at United. I apologise for having to re-accommodate these customers." | |
| "Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened. | |
| "We are also reaching out to this passenger to talk directly to him and further address and resolve the situation," he added. | |
| By Rozina Sini, BBC's UGC and Social News team | By Rozina Sini, BBC's UGC and Social News team |