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Rail chaos in Bristol after signalling failure Rail chaos in Bristol after signalling failure
(about 4 hours later)
Rail passengers are facing a day of chaos after a points failure disrupted services in and out of Bristol's Temple Meads station. Rail passengers have faced severe delays after a points failure disrupted services in and out of Bristol's Temple Meads station.
All lines are blocked and Cross Country Trains said none of its trains were currently moving in the area. Engineers are working to restore services. At one stage only two of its 14 platforms were open, and points were being manually operated.
Passenger Hattie Revans said: "There's no clear information and no-one knows what's going on." Network Rail confirmed all lines had now reopened and said station staff were monitoring the situation.
Network Rail said the disruption would last until later in the afternoon. A spokesman for the rail operator apologised and warned disruption would last until at least 16:00 BST.
It apologised and said currently only two platforms were open, and points are being manually operated. Cross Country Trains has assured passengers affected by the delays that they can apply for ticket refunds via its website.
'Absolute joke" 'Total chaos'
It said engineers were "working as quickly as possible to fix the issue" and advised passengers to check before they travel. Earlier, all lines were blocked and Cross Country Trains said none of its trains were currently moving in the area, as engineers worked to restore services.
Ms Revans, who is travelling from Bristol to Weston-super-Mare to get to work, described the situation as "quite stressful", and said "the longer this takes the more money I lose". Passenger Hattie Revans who was travelling from Bristol to Weston-super-Mare to get to work, described the situation as "quite stressful", and said "the longer this takes the more money I lose".
On Twitter, fellow passenger Shabana Hussain said Network Rail was "making commuter lives hell" and it was "not good enough".On Twitter, fellow passenger Shabana Hussain said Network Rail was "making commuter lives hell" and it was "not good enough".
Steve Payton described the situation as "total chaos" and Dale Miller called it "an absolute joke".Steve Payton described the situation as "total chaos" and Dale Miller called it "an absolute joke".
Cross Country Trains has assured passengers affected by the delays that they can apply for ticket refunds via its website.
Network Rail said replacement buses have been requested at the station but none were available currently. However, it said that rail tickets were valid on local bus services.