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| Version 1 | Version 2 |
|---|---|
| Rail chaos in Bristol after signalling failure | Rail chaos in Bristol after signalling failure |
| (35 minutes later) | |
| Rail passengers have faced severe delays after a points failure disrupted services in and out of Bristol's Temple Meads station. | Rail passengers have faced severe delays after a points failure disrupted services in and out of Bristol's Temple Meads station. |
| At one stage only two of its 14 platforms were open, and points were being manually operated. | At one stage only two of its 14 platforms were open, and points were being manually operated. |
| Network Rail confirmed all lines had now reopened and said station staff were monitoring the situation. | Network Rail confirmed all lines had now reopened and said station staff were monitoring the situation. |
| A spokesman for the rail operator apologised and warned disruption would last until the end of the day. | |
| Cross Country Trains has assured passengers affected by the delays that they can apply for ticket refunds via its website. | Cross Country Trains has assured passengers affected by the delays that they can apply for ticket refunds via its website. |
| 'Total chaos' | 'Total chaos' |
| Earlier, all lines were blocked and Cross Country Trains said none of its trains were currently moving in the area, as engineers worked to restore services. | Earlier, all lines were blocked and Cross Country Trains said none of its trains were currently moving in the area, as engineers worked to restore services. |
| Passenger Hattie Revans who was travelling from Bristol to Weston-super-Mare to get to work, described the situation as "quite stressful", and said "the longer this takes the more money I lose". | Passenger Hattie Revans who was travelling from Bristol to Weston-super-Mare to get to work, described the situation as "quite stressful", and said "the longer this takes the more money I lose". |
| On Twitter, fellow passenger Shabana Hussain said Network Rail was "making commuter lives hell" and it was "not good enough". | On Twitter, fellow passenger Shabana Hussain said Network Rail was "making commuter lives hell" and it was "not good enough". |
| Steve Payton described the situation as "total chaos" and Dale Miller called it "an absolute joke". | Steve Payton described the situation as "total chaos" and Dale Miller called it "an absolute joke". |