This article is from the source 'bbc' and was first published or seen on . It last changed over 40 days ago and won't be checked again for changes.

You can find the current article at its original source at https://www.bbc.co.uk/news/business-51737030

The article has changed 38 times. There is an RSS feed of changes available.

Version 34 Version 35
Coronavirus: How do I get a food parcel? Coronavirus: How do I get a food parcel?
(about 3 hours later)
People have been stockpiling food, supermarket online delivery slots are full, items are restricted in stores and vulnerable people are being sent food parcels by the government.People have been stockpiling food, supermarket online delivery slots are full, items are restricted in stores and vulnerable people are being sent food parcels by the government.
So what is being done to make sure people can get food?So what is being done to make sure people can get food?
How does food parcel delivery work?How does food parcel delivery work?
A total of one-and-a-half million people in England have been identified as being extremely medically vulnerable.A total of one-and-a-half million people in England have been identified as being extremely medically vulnerable.
The government has contacted 900,000 of these and plans to distribute free food parcels every week to more than 50,000 who have no family or friends to help them. The government has contacted 900,000 of these and has started distributing free weekly food parcels to those who have no family or friends to help them. This could eventually total more than 50,000 people.
The first 4,000 were delivered at the weekend. The identical parcels contain essential supplies including pasta, cereal, fruit, tea bags, and toilet paper.
The identical parcels contain essential supplies such as pasta, cereal, fruit, tea bags, potatoes and tinned goods, as well as toilet paper. There have been concerns about healthy over-70s or people with other medical conditions not finding themselves eligible for these parcels.
A food distribution company will deliver the packs to people's doorsteps, although in some cases local authorities, charities or emergency services may help out. A Department for Environment, Food and Rural Affairs spokesperson told the BBC: "We are working quickly to support people who do not fall into the category of being clinically vulnerable, but still need help getting essential food supplies."
The government is working in partnership with the food industry, local government, and voluntary groups and could potentially deliver hundreds of thousands every week. In Wales, people who are extremely vulnerable will receive a letter from the country's chief medical officer. If nobody can help them get food, then from this week they can request a free weekly food box.
In Wales, people who are extremely vulnerable are due to receive a letter from Wales's chief medical officer. If they have nobody to help them get food, then from this week they can request a free weekly food box. Detail on schemes being set up in Scotland and Northern Ireland are set to be announced in the coming days.
More detail on a scheme in Scotland is set to be announced. A Scottish government spokesperson said: "We are working on ensuring there is a system in place to enable people with a high clinical risk to access priority food delivery services and intend to provide further details later this week.
"This is one of a range of measures to ensure access to food supplies and shield them from Covid-19."
Northern Ireland's Department for Communities says it is working alongside other departments, local government and charitable groups, and also expects to make an announcement in the coming days.
What are supermarkets doing to keep customers safe?What are supermarkets doing to keep customers safe?
Branches of the main supermarkets have introduced policies to keep customers at a safe distance from one other.Branches of the main supermarkets have introduced policies to keep customers at a safe distance from one other.
These include having somebody on the door controlling customer numbers, and spacing out those queuing outside.These include having somebody on the door controlling customer numbers, and spacing out those queuing outside.
Inside, many supermarkets are providing hand sanitizer for customers and floor markers for till queues. Inside, many supermarkets are providing hand sanitiser for customers and floor markers for till queues.
In addition, some are putting up screens between the cashiers and the public.In addition, some are putting up screens between the cashiers and the public.
Other initiatives include Tesco introducing floor markings showing which direction to walk down the aisles in some of its larger stores. Morrisons has a queuing zone if there are too many customers to be separated by the floor markings, while Asda is bringing in directional barriers.Other initiatives include Tesco introducing floor markings showing which direction to walk down the aisles in some of its larger stores. Morrisons has a queuing zone if there are too many customers to be separated by the floor markings, while Asda is bringing in directional barriers.
There is plenty to go round Shopping restrictions eased
Despite empty shelves caused by panic buying in the past couple of weeks, the supermarkets say there is no shortage of food. Empty shelves caused by panic buying led to the supermarkets imposing restrictions on how many of individual items customers could buy.
The problem has been getting deliveries to shops as fast as people buy key items, they say. However, with stock levels improving, on Tuesday, Aldi, Morrisons, Waitrose and Asda lifted some of the limits.
The panic buying led to the stores imposing restrictions on how many of individual items customers could buy. Tesco, Sainsbury's and Co-op are not changing their current restriction policies
On Tuesday, Aldi, Morrisons, Waitrose and Asda lifted some of the limits.
Tesco, Sainsbury's and Co-op are not changing their policies on restrictions at the moment.
What else have supermarkets done?What else have supermarkets done?
The supermarkets have introduced allotted times of the day when only the elderly, vulnerable and disabled, or NHS staff and other key workers, can shop.The supermarkets have introduced allotted times of the day when only the elderly, vulnerable and disabled, or NHS staff and other key workers, can shop.
Several food retailers are "drastically cutting" the range of products they sell. They are also telling manufacturers to stop making some products to focus on those for which there is greatest demand.Several food retailers are "drastically cutting" the range of products they sell. They are also telling manufacturers to stop making some products to focus on those for which there is greatest demand.
How are online deliveries holding up?How are online deliveries holding up?
This has been a sticking point for many people who, despite following Prime Minister Boris Johnson's request to stay at home and use online deliveries, find themselves unable to book slots.This has been a sticking point for many people who, despite following Prime Minister Boris Johnson's request to stay at home and use online deliveries, find themselves unable to book slots.
Tesco, which last week limited online orders to 80 items only, has now expanded its home delivery and click-and-collect services to about 780,000 slots this week - up from 660,000 two weeks ago. It has plans to add another 100,000 slots in the coming weeks.Tesco, which last week limited online orders to 80 items only, has now expanded its home delivery and click-and-collect services to about 780,000 slots this week - up from 660,000 two weeks ago. It has plans to add another 100,000 slots in the coming weeks.
It has also recruited more than 7,500 staff and added more than 200 new vans to its fleet.It has also recruited more than 7,500 staff and added more than 200 new vans to its fleet.
Asda is also recruiting more delivery drivers, while Sainsbury's has introduced priority slots for elderly and vulnerable customers and is contacting eligible customers on its database.Asda is also recruiting more delivery drivers, while Sainsbury's has introduced priority slots for elderly and vulnerable customers and is contacting eligible customers on its database.
Morrisons is creating 3,500 new jobs to help expand its online delivery service, while Waitrose says it will set aside at least a quarter of its delivery slots to elderly or vulnerable people and is working to identify eligible customers.Morrisons is creating 3,500 new jobs to help expand its online delivery service, while Waitrose says it will set aside at least a quarter of its delivery slots to elderly or vulnerable people and is working to identify eligible customers.
What is the government doing?What is the government doing?
Rules have been relaxed by the government to allow supermarkets to work together.Rules have been relaxed by the government to allow supermarkets to work together.
This means they can share resources, such as distribution depots, delivery vans and staff, as well as co-ordinating stock levels across the country. They can now share resources like distribution depots, delivery vans and staff, and co-ordinate stock levels across the country.
Rules around drivers' hours have been eased and the 5p plastic bag charge is being waived for online orders, to speed up deliveries.Rules around drivers' hours have been eased and the 5p plastic bag charge is being waived for online orders, to speed up deliveries.