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Student satisfaction rate 'slips' | Student satisfaction rate 'slips' |
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This year's final year students in England were marginally less happy with their university experience than last year's leavers, an annual survey shows. | This year's final year students in England were marginally less happy with their university experience than last year's leavers, an annual survey shows. |
The National Student Survey shows 81% were mostly or definitely satisfied with the quality of their course, against 82% last year. | |
In Wales the rating was unchanged, 83%, and in Northern Ireland up one at 84%. | In Wales the rating was unchanged, 83%, and in Northern Ireland up one at 84%. |
Twelve Scottish institutions also took part, achieving the highest overall score of 86%, the same as in 2008. | Twelve Scottish institutions also took part, achieving the highest overall score of 86%, the same as in 2008. |
The national Union of Students noted that those leaving this year had been the first to pay "top-up" tuition fees. | The national Union of Students noted that those leaving this year had been the first to pay "top-up" tuition fees. |
NUS president Wes Streeting said: "Tuition fees in England were trebled in 2006, but students have not seen a demonstrable improvement in the quality of their experience. | NUS president Wes Streeting said: "Tuition fees in England were trebled in 2006, but students have not seen a demonstrable improvement in the quality of their experience. |
"Universities have a responsibility to deliver substantial improvements in return for the huge increase in income they are receiving from fees." | "Universities have a responsibility to deliver substantial improvements in return for the huge increase in income they are receiving from fees." |
In Northern Ireland, where top-up fees began at the same time, three of the four higher education institutions saw improved ratings. That for Queen's went down. | In Northern Ireland, where top-up fees began at the same time, three of the four higher education institutions saw improved ratings. That for Queen's went down. |
The survey results are compiled by England's higher education funding council. | The survey results are compiled by England's higher education funding council. |
Detailed results for every institution will be published on the unistats.com website next month. | Detailed results for every institution will be published on the unistats.com website next month. |
England's Universities Minister David Lammy said the results showed that that the UK's higher education system was continuing to provide a "quality experience" for students. | England's Universities Minister David Lammy said the results showed that that the UK's higher education system was continuing to provide a "quality experience" for students. |
Standards concerns | Standards concerns |
The chief executive of the vice-chancellors' organisation Universities UK, Diana Warwick, said: "We're pleased that so many students continue to rate their higher education experience so highly. | The chief executive of the vice-chancellors' organisation Universities UK, Diana Warwick, said: "We're pleased that so many students continue to rate their higher education experience so highly. |
"It is particularly reassuring that, at a time of economic uncertainty when students may be understandably anxious about their job prospects (as new graduates), nevertheless the overall satisfaction rate remains over 80%." | "It is particularly reassuring that, at a time of economic uncertainty when students may be understandably anxious about their job prospects (as new graduates), nevertheless the overall satisfaction rate remains over 80%." |
She said universities would be looking closely at the detail of this year's survey, taking action and making improvements in response to what their students were telling them. | She said universities would be looking closely at the detail of this year's survey, taking action and making improvements in response to what their students were telling them. |
The annual student survey has been published just after a critical report on higher education in England by a Commons select committee. | The annual student survey has been published just after a critical report on higher education in England by a Commons select committee. |
This said, universities were failing to safeguard degree standards and the current system for ensuring quality was "out of date and should be replaced". | This said, universities were failing to safeguard degree standards and the current system for ensuring quality was "out of date and should be replaced". |
"Inconsistency in standards is rife," said the committee chairman, Phil Willis. | "Inconsistency in standards is rife," said the committee chairman, Phil Willis. |