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Anger as fans miss out on Coronation concert tickets Anger as fans say Coronation concert ballot 'misleading'
(38 minutes later)
Katy Perry will be performing at the concert on 7 May Fans who applied to attend the Coronation Concert have been left disappointed after thinking they had won tickets, only to find they had all gone.
Fans who applied to attend the Coronation Concert have been left disappointed after thinking they had been picked to go, only to find out the tickets had already gone. Thousands posted angry messages on Twitter after the final pairs from the last of three ballots were issued on a first-come first-served basis.
Thousands posted angry messages on Twitter after receiving an email congratulating them on being chosen. They had been told they had until 27 April to claim their tickets.
In reality, recipients were only sent a link to access the final set of tickets on a first come, first serve basis. Organiser Ticketmaster said tickets in the first two rounds were guaranteed.
Many found the tickets had gone when they clicked through. The Coronation Concert is being held in the grounds of Windsor Castle on 7 May. Take That, Katy Perry and Lionel Richie are among the stars performing.
The Coronation Concert will be held in the ground of Windsor Castle on 7 May. Take That, Katy Perry and Lionel Richie will be performing. A Ticketmaster spokeswoman told the BBC: "Everyone who was successful in the two main ballot rounds for the Coronation Concert was offered a guaranteed pair of tickets, provided they claimed them within three weeks.
Ticketmaster, which organised the ballot, said there had already been two previous rounds of the ballot and only the final tickets were released on a first come, first served basis. "Today, any unclaimed tickets were released on a first-come, first-served basis to those who had previously applied to the ballot and were unsuccessful. These inevitably went very quickly."
A Ticketmaster spokeswoman told the BBC: "Final standing tickets for the Coronation Concert were released today on a first come, first served basis and, unsurprisingly, sold out very fast." But fans reacted angrily on Twitter, saying the email they received was far from clear.
But fans reacted angrily on Twitter, saying that the email they received was far from clear. James Westwood told the BBC: "It's just been a bit misleading really".
One tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated 2 tickets following the ballot. It stated I have until 12:00 27 April to claim before they get released. I was obviously delighted, clicked the link to claim. "I think I applied in February sometime. I completely forgot about it and then got this email today, while I am at work, just saying 'Congratulations, you're successful in the ballot'.
"I was ecstatic, I sent a screenshot of it to my girlfriend, and she was like: 'Are you sure that's even real?' I went to go and claim the tickets and there was nothing there to claim. So, I went from very high to suddenly very low."
Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. It stated I have until 12:00 27 April to claim before they get released. I was obviously delighted, clicked the link to claim.
"Ticketmaster then seemed to fail and has since displayed an ongoing message: 'Tickets are currently unavailable from Ticketmaster. We're unable to find tickets right now, please try again later.'""Ticketmaster then seemed to fail and has since displayed an ongoing message: 'Tickets are currently unavailable from Ticketmaster. We're unable to find tickets right now, please try again later.'"
Another tweeted: "What a shambles. Received email to say I'd been successful in the ballot... Click the link and it says sold out!" Another said: "What a shambles. Received email to say I'd been successful in the ballot... Click the link and it says sold out!"
One of the fans who missed out on Coronation concert tickets said he had gone from feeling "very high, to suddenly very low".
Thousands of people appear to have received an email to say they had been lucky in the ballot only to find out the tickets had already gone.
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