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| Version 5 | Version 6 |
|---|---|
| Anger as fans say Coronation Concert ballot 'misleading' | Anger as fans say Coronation Concert ballot 'misleading' |
| (about 16 hours later) | |
| Fans who applied to attend the Coronation Concert have been left disappointed after being informed they had won tickets, only to find they had all gone. | Fans who applied to attend the Coronation Concert have been left disappointed after being informed they had won tickets, only to find they had all gone. |
| Thousands posted angry messages on Twitter after the final pairs from the last of three ballots were issued on a first-come first-served basis. | Thousands posted angry messages on Twitter after the final pairs from the last of three ballots were issued on a first-come first-served basis. |
| They had been told they had until 27 April to claim their tickets. | They had been told they had until 27 April to claim their tickets. |
| Ticketmaster said tickets in the first two rounds were guaranteed. | Ticketmaster said tickets in the first two rounds were guaranteed. |
| The Coronation Concert is being held in the grounds of Windsor Castle on 7 May. Take That, Katy Perry and Lionel Richie are among the stars performing. | The Coronation Concert is being held in the grounds of Windsor Castle on 7 May. Take That, Katy Perry and Lionel Richie are among the stars performing. |
| Ticketmaster allocated the tickets, and the event is organised by the BBC. | Ticketmaster allocated the tickets, and the event is organised by the BBC. |
| A Ticketmaster spokeswoman told the BBC: "Everyone who was successful in the two main ballot rounds for the Coronation Concert was offered a guaranteed pair of tickets, provided they claimed them within three weeks. | A Ticketmaster spokeswoman told the BBC: "Everyone who was successful in the two main ballot rounds for the Coronation Concert was offered a guaranteed pair of tickets, provided they claimed them within three weeks. |
| "Today, any unclaimed tickets were released on a first-come, first-served basis to those who had previously applied to the ballot and were unsuccessful. These inevitably went very quickly." | "Today, any unclaimed tickets were released on a first-come, first-served basis to those who had previously applied to the ballot and were unsuccessful. These inevitably went very quickly." |
| But fans reacted angrily on Twitter, saying the email they received was far from clear. | But fans reacted angrily on Twitter, saying the email they received was far from clear. |
| James Westwood told the BBC: "It's just been a bit misleading really". | James Westwood told the BBC: "It's just been a bit misleading really". |
| "I think I applied in February sometime. I completely forgot about it and then got this email today, while I am at work, just saying 'Congratulations, you're successful in the ballot'. | "I think I applied in February sometime. I completely forgot about it and then got this email today, while I am at work, just saying 'Congratulations, you're successful in the ballot'. |
| "I was ecstatic, I sent a screenshot of it to my girlfriend, and she was like: 'Are you sure that's even real?' I went to go and claim the tickets and there was nothing there to claim. So, I went from very high to suddenly very low." | "I was ecstatic, I sent a screenshot of it to my girlfriend, and she was like: 'Are you sure that's even real?' I went to go and claim the tickets and there was nothing there to claim. So, I went from very high to suddenly very low." |
| Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. It stated I have until 12:00 27 April to claim before they get released. I was obviously delighted, clicked the link to claim. | Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. It stated I have until 12:00 27 April to claim before they get released. I was obviously delighted, clicked the link to claim. |
| 'What a shambles' | 'What a shambles' |
| "Ticketmaster then seemed to fail and has since displayed an ongoing message: 'Tickets are currently unavailable from Ticketmaster. We're unable to find tickets right now, please try again later.'" | "Ticketmaster then seemed to fail and has since displayed an ongoing message: 'Tickets are currently unavailable from Ticketmaster. We're unable to find tickets right now, please try again later.'" |
| Another said: "What a shambles. Received email to say I'd been successful in the ballot... Click the link and it says sold out!" | Another said: "What a shambles. Received email to say I'd been successful in the ballot... Click the link and it says sold out!" |
| The original BBC ballot rules stated the tickets would not be allocated on a first-come first-served basis, however it did point out any unclaimed tickets would be re-allocated. | The original BBC ballot rules stated the tickets would not be allocated on a first-come first-served basis, however it did point out any unclaimed tickets would be re-allocated. |
| The BBC has been approached for comment. | The BBC has been approached for comment. |
| How the Coronation will unfold | |
| Who is attending the coronation - and who isn't? | |
| Your guide to the King's coronation weekend | |
| 360° video: Explore inside Westminster Abbey | |
| Related Topics | Related Topics |
| Coronation of King Charles III | Coronation of King Charles III |
| Windsor Castle | Windsor Castle |