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Post Office inquiry live: Former litigation lawyer Rodric Williams to give evidence - BBC News | Post Office inquiry live: Former litigation lawyer Rodric Williams to give evidence - BBC News |
(32 minutes later) | |
The inquiry hears now that Williams told colleagues "we don't need to do research on Horizon", and if sub-postmasters do not like it "they can choose not to provide services for us". | |
Williams was asked about an email sent to the Post Office by journalist Nick Wallis in 2014. | |
In the email, Wallis asked when was the last time the Post Office did any research into how satisfied sub-postmasters were with Horizon. | |
In a response to colleagues,Williams said: "We don't need to do research on Horizon - it's the system we provide to our agents and require them to use. If agents don't like it, they can choose not to provide services for us. | |
"The vast majority of our agents and other users work with it just fine, and we're not required to bespoke our point of sale accounting system to the whims of each individual agent." | |
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