This article is from the source 'bbc' and was first published or seen on . The next check for changes will be

You can find the current article at its original source at https://www.bbc.com/news/articles/cd620lyqqnqo

The article has changed 4 times. There is an RSS feed of changes available.

Version 1 Version 2
Matson burst pipe: 'Flabbergasted' residents left without water Matson burst pipe: Residents 'flabbergasted' by 50ft jet of water
(about 3 hours later)
Some residents left without water due to burst mainSome residents left without water due to burst main
A burst water main is sending thousands of gallons of water into the air, covering neighbouring properties and leaving some residents without supplies. A burst water main sent thousands of gallons of water into the air, covering neighbouring properties and leaving some residents without supplies.
Residents of Matson in Gloucester have said they woke up to a "commotion" and saw water was shooting 50ft (15m) into the air above Winnycroft Lane. Residents of Matson in Gloucester woke up to a "commotion" and saw water was shooting 50ft (15m) into the air above Winnycroft Lane, with bottles of water handed out by Severn Trent.
Christine Dix, a resident of Matson, said: "It's absolutely awful. We've never seen anything like this around here in 40 years. And it's a bit scary, to be honest."Christine Dix, a resident of Matson, said: "It's absolutely awful. We've never seen anything like this around here in 40 years. And it's a bit scary, to be honest."
Severn Trent has yet to confirm how many houses have been impacted, but a spokesperson said bottled water is being handed out and engineers are working to fix the issues. Severn Trent said on Wednesday afternoon the burst had been "massively reduced" and apologised for the disruption.
They added the pipe is one of the largest in its network and staff hope to "carefully manage the flow of water while maintaining" supplies. The company added the pipe is one of the largest in its network and staff hope to "carefully manage the flow of water" while maintaining supplies.
Several nearby homes are directly in the path of the water spraySeveral nearby homes are directly in the path of the water spray
Ms Dix said she was first alerted to the incident by a neighbour at about 07:00 BST on Wednesday.Ms Dix said she was first alerted to the incident by a neighbour at about 07:00 BST on Wednesday.
"When I got dressed and came down here to see what was going on, I was just flabbergasted," she said."When I got dressed and came down here to see what was going on, I was just flabbergasted," she said.
Ms Dix said one house behind the stream was "taking all the brunt" of the burst pipe, which was leaving a lot of water on roads.Ms Dix said one house behind the stream was "taking all the brunt" of the burst pipe, which was leaving a lot of water on roads.
Severn Trent warned that when water comes back on, it may be brown and low pressure, which is normal. Before the water came back on, Severn Trent warned it may be brown and low pressure when it returned, which is normal.
"Some local disruption" to supplies has been caused and free bottled waters are being handed out"Some local disruption" to supplies has been caused and free bottled waters are being handed out
A spokesperson for Severn Trent said they are aware it is "causing some local disruption and we're working directly with anyone impacted by the burst". A spokesperson for Severn Trent said on Wednesday afternoon the burst was no longer visible after being reduced.
"While supplies are on and we're working up repair plans, we are checking in on our customers on our priority services register to make sure they're okay, and have what they need. "Our priority will now be to keep supplies on, while working to fix the pipe as our teams will start to dig down and assess the repair," they said.
"We'd like to thank the local community for their patience as we work, and for welcoming our teams," they said. "We will continue to have tankers in the area, as well as our customer support teams speaking to anyone who has been directly impacted. We are sorry for the issues caused, we know it has caused local disruption and we're thankful for everyone's patience.
"We're committed to getting the pipe fixed, and getting the area back to normal as soon as we can."
Follow BBC Gloucestershire on Facebook, X and Instagram. Send your story ideas to us on email or via WhatsApp on 0800 313 4630.Follow BBC Gloucestershire on Facebook, X and Instagram. Send your story ideas to us on email or via WhatsApp on 0800 313 4630.