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M&S restarts online orders after cyber attack M&S restarts online orders after cyber attack
(31 minutes later)
Marks and Spencer is beginning to take online orders again after it halted purchases through its website in April following a major cyber attack.Marks and Spencer is beginning to take online orders again after it halted purchases through its website in April following a major cyber attack.
The High Street chain said shoppers were now able to buy a selection of its clothes and products for home delivery in England, Scotland and Wales. The High Street chain said shoppers were now able to buy a selection of its fashion products for home delivery in England, Scotland and Wales.
It said more fashion, beauty and homeware products would be available in the coming days, with click and collect and delivery services to Northern Ireland resuming "in the coming weeks".It said more fashion, beauty and homeware products would be available in the coming days, with click and collect and delivery services to Northern Ireland resuming "in the coming weeks".
The return of online shopping marks a key milestone for the retailer, which has bene struggling to get services back to normal since the attack by hackers, which left some shelves empty and deliveries in limbo. The return of online shopping marks a key milestone for the retailer, which has been struggling to get services back to normal since the attack by hackers, which left some shelves empty and deliveries in limbo.
M&S was hit by a cyber attack took place over the Easter weekend in April, which initially affected its click-and-collect and contactless payments. A few days later M&S put a banner on its website apologising that online ordering was not available. M&S was hit by a cyber attack took place over the Easter weekend in April, which initially affected its click-and-collect and contactless payments.
A few days later, the company suspended online orders, and recently warned services would continue to be disrupted until July.
On Tuesday, John Lyttle, managing director of fashion, home and beauty at M&S, said a selection of the retailer's "best selling" fashion ranges would now be available online.
M&S has estimated that the cyber-attack will hit this year's profits by around £300m - the equivalent to a third of its profit - and a sum that would only partly be covered by any insurance payout.
Some personal customer data was stolen by hackers during the attack, which the retailer has said could have included telephone numbers, home addresses and dates of birth.
The company has told customers that the data theft did not include useable payment or card details, or any account passwords.