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M&S restarts online orders after cyber attack | M&S restarts online orders after cyber attack |
(31 minutes later) | |
Marks and Spencer is beginning to take online orders again after it halted purchases through its website in April following a major cyber attack. | Marks and Spencer is beginning to take online orders again after it halted purchases through its website in April following a major cyber attack. |
The High Street chain said shoppers were now able to buy a selection of its fashion products for home delivery in England, Scotland and Wales. | |
It said more fashion, beauty and homeware products would be available in the coming days, with click and collect and delivery services to Northern Ireland resuming "in the coming weeks". | It said more fashion, beauty and homeware products would be available in the coming days, with click and collect and delivery services to Northern Ireland resuming "in the coming weeks". |
The return of online shopping marks a key milestone for the retailer, which has been struggling to get services back to normal since the attack by hackers, which left some shelves empty and deliveries in limbo. | |
M&S was hit by a cyber attack took place over the Easter weekend in April, which initially affected its click-and-collect and contactless payments. | |
A few days later, the company suspended online orders, and recently warned services would continue to be disrupted until July. | |
On Tuesday, John Lyttle, managing director of fashion, home and beauty at M&S, said a selection of the retailer's "best selling" fashion ranges would now be available online. | |
M&S has estimated that the cyber-attack will hit this year's profits by around £300m - the equivalent to a third of its profit - and a sum that would only partly be covered by any insurance payout. | |
Some personal customer data was stolen by hackers during the attack, which the retailer has said could have included telephone numbers, home addresses and dates of birth. | |
The company has told customers that the data theft did not include useable payment or card details, or any account passwords. |