This article is from the source 'bbc' and was first published or seen on . It will not be checked again for changes.

You can find the current article at its original source at http://news.bbc.co.uk/go/rss/-/1/hi/entertainment/6420885.stm

The article has changed 9 times. There is an RSS feed of changes available.

Version 1 Version 2
ITV to suspend premium phone-ins ITV to suspend premium phone-ins
(30 minutes later)
ITV is to suspend all premium-rate phone-ins, interactive competitions and votes from Tuesday.ITV is to suspend all premium-rate phone-ins, interactive competitions and votes from Tuesday.
It means that quiz channel ITV Play will come off air while independent auditors conduct a complete review of interactive services on ITV programmes. Quiz channel ITV Play will come off air while independent auditors conduct a review of all ITV programmes.
"It is critical that our viewers have absolute confidence in the services that we offer," an ITV statement said. The review follows a string of problems with TV phone-ins, including a mistake on ITV's X Factor, which led to viewers being overcharged a total of £200,000.
The broadcaster has admitted a mistake with a vote on X Factor led to viewers being overcharged by £200,000. Investigations are also being carried out into the BBC's Saturday Kitchen and Channel 4's Richard and Judy.
It also under-charged viewers who used the red button to vote in a competition to win a luxury holiday. ITV's chief operating officer John Cresswell said: "It is critical that our viewers have absolute confidence in the services that we offer.
Investigation "We believe that all programmes currently on air are compliant.
KEY AFFECTED PROGRAMMES ITV PlayThis MorningLoose WomenDancing on IceWho Wants to be a Millionaire ITV's review comes amid an investigation into phone-ins on the BBC's Saturday Kitchen and Channel 4's Richard and Judy. KEY AFFECTED PROGRAMMES Dancing on Ice (above)ITV PlayThis MorningLoose WomenWho Wants to be a Millionaire "However, in light of recent concern around this issue, something affecting every major broadcaster, we are conducting this independent review to ensure that ITV is meeting all relevant codes and regulations."
"We believe that all programmes currently on air are compliant," said ITV's chief operating officer, John Cresswell.
"However, in light of recent concern around this issue, something affecting every major broadcaster, we are conducting this independent review to ensure that ITV is meeting all relevant codes and regulations."
Dancing on Ice could be affected by the review
ITV said its interactive services would return on a programme-by-programme basis, with each production facing scrutiny in the investigation.ITV said its interactive services would return on a programme-by-programme basis, with each production facing scrutiny in the investigation.
Reality show Dancing on Ice will only return at the weekend if phone-in procedures have been shown to be sound. Skating show Dancing on Ice will only return at the weekend if phone-in procedures have been shown to be sound.
The independent review will also cover programmes broadcast in the past two years, and the results will be made public. The review, carried out be Deloitte, will also cover programmes broadcast in the past two years and the results will be made public.
Premium-rate phone line regulator Icstis welcomed the review, calling it "evidence of a broadcaster taking its responsibility to its viewers seriously". Premium rate phone line regulator Icstis welcomed the review, calling it "evidence of a broadcaster taking its responsibility to its viewers seriously".
The watchdog is already investigating allegations that viewers were encouraged to ring in to the You Say, We Pay segment on Channel 4's Richard and Judy show even after all contestants had been chosen.The watchdog is already investigating allegations that viewers were encouraged to ring in to the You Say, We Pay segment on Channel 4's Richard and Judy show even after all contestants had been chosen.
It is also examining BBC One's Saturday Kitchen over allegations viewers were told they could ring up to appear on a show which was recorded just minutes after the announcement was made.It is also examining BBC One's Saturday Kitchen over allegations viewers were told they could ring up to appear on a show which was recorded just minutes after the announcement was made.
The BBC said it was not following suit by suspending its premium rate phone lines.