This article is from the source 'bbc' and was first published or seen on . It will not be checked again for changes.
You can find the current article at its original source at http://news.bbc.co.uk/go/rss/-/1/hi/entertainment/6420885.stm
The article has changed 9 times. There is an RSS feed of changes available.
| Version 3 | Version 4 |
|---|---|
| ITV suspending premium phone-ins | |
| (about 11 hours later) | |
| ITV is suspending all premium-rate phone-ins, interactive competitions and votes while independent auditors conduct a review of all its programmes. | |
| Quiz channel ITV Play went off air at about 0400 GMT with a message telling viewers "we hope to be back very soon". | |
| The review follows a string of problems with TV phone-ins, including X-Factor viewers being overcharged £200,000. | |
| Investigations are also being carried out into the BBC's Saturday Kitchen and Channel 4's Richard and Judy. | Investigations are also being carried out into the BBC's Saturday Kitchen and Channel 4's Richard and Judy. |
| ITV's chief operating officer John Cresswell said on Monday: "It is critical that our viewers have absolute confidence in the services that we offer. | |
| "We believe that all programmes currently on air are compliant. | "We believe that all programmes currently on air are compliant. |
| KEY AFFECTED PROGRAMMES Dancing on Ice (above)ITV PlayThis MorningLoose WomenWho Wants to be a Millionaire | |
| "However, in light of recent concern around this issue, something affecting every major broadcaster, we are conducting this independent review to ensure that ITV is meeting all relevant codes and regulations." | |
| ITV said its interactive services would return on a programme-by-programme basis, with each production facing scrutiny in the investigation. | ITV said its interactive services would return on a programme-by-programme basis, with each production facing scrutiny in the investigation. |
| Skating show Dancing on Ice will return at the weekend only if phone-in procedures have been shown to be sound. | |
| The review, carried out by Deloitte, will also cover programmes broadcast in the past two years and the results will be made public. | |
| Investigations | Investigations |
| A statement from Eckoh, the company that provides ITV's phone-in services, said it took its obligations "very seriously" and supported the review. | A statement from Eckoh, the company that provides ITV's phone-in services, said it took its obligations "very seriously" and supported the review. |
| It said: "As one of ITV's suppliers in this area, we will work with the broadcaster and its appointed auditor Deloitte to help them complete their review and rebuild consumer confidence in the industry as quickly as possible." | It said: "As one of ITV's suppliers in this area, we will work with the broadcaster and its appointed auditor Deloitte to help them complete their review and rebuild consumer confidence in the industry as quickly as possible." |
| Premium-rate phone line regulator Icstis also welcomed the review, calling it "evidence of a broadcaster taking its responsibility to its viewers seriously". | |
| The watchdog is already investigating allegations that viewers were encouraged to ring in to the You Say, We Pay segment on Channel 4's Richard and Judy show even after all the contestants had been chosen. | |
| It is also examining BBC One's Saturday Kitchen over allegations viewers were told they could ring up to appear on a show which was recorded just minutes after the announcement was made. | |
| The BBC said it was not following suit by suspending its premium-rate phone lines. |