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Sony shares fall 2.3% after security breach | |
(about 9 hours later) | |
Sony shares ended lower as Tokyo's benchmark Nikkei index resumed trade after the Golden Week holiday. | |
The Japanese consumer electronics company fell as much as 4% in early trade, before ending 2.3% weaker. | |
The company admitted on 3 May that another 25 million users' data had been stolen in a second security breach. | |
Sony had previously said a security breach of its PlayStation Network had lead to 77 million users' data being stolen. | Sony had previously said a security breach of its PlayStation Network had lead to 77 million users' data being stolen. |
Sony boss Howard Stringer apologised to users "for the inconvenience and concern caused". | |
"I know this has been a frustrating time for all of you," Mr Stringer said in a statement on Sony's US PlayStation website. | "I know this has been a frustrating time for all of you," Mr Stringer said in a statement on Sony's US PlayStation website. |
He added there was no confirmed evidence any credit card or personal information had been misused. | |
Mr Stringer said Sony would restore online game services in the coming days, without specifying a date. | |
Ahead of Mr Stringer's statement some analysts had said security worries could hurt future sales and growth prospects. | Ahead of Mr Stringer's statement some analysts had said security worries could hurt future sales and growth prospects. |
"There is a real concern that trust in Sony's business will decline," wrote Kota Ezawa from Citigroup in Japan in a note. | "There is a real concern that trust in Sony's business will decline," wrote Kota Ezawa from Citigroup in Japan in a note. |
"The network business itself still only makes a small direct contribution to earnings, but we see a potential drop in hardware sales as a concern." | "The network business itself still only makes a small direct contribution to earnings, but we see a potential drop in hardware sales as a concern." |
Blame wrangle | Blame wrangle |
Sony has blamed an online vigilante group, Anonymous, saying a hacker had gained access to the personal data of more than 100 million online gamers. | Sony has blamed an online vigilante group, Anonymous, saying a hacker had gained access to the personal data of more than 100 million online gamers. |
Anonymous has denied being involved in the data theft. | Anonymous has denied being involved in the data theft. |
"Let's be clear, we are legion, but it wasn't us. You are incompetent Sony," the group said on its website on Thursday. | "Let's be clear, we are legion, but it wasn't us. You are incompetent Sony," the group said on its website on Thursday. |
Sony said on Sunday it had found a file on one of its servers labelled Anonymous and containing the phrase "We are legion", which is used by the group. | Sony said on Sunday it had found a file on one of its servers labelled Anonymous and containing the phrase "We are legion", which is used by the group. |
The company also said it was looking to its insurers to help pay for costs associated with the data breach. | |
It did not specify the amount, but some experts place the total payout in the billions of dollars. |