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Sony to restart its PlayStation Network by end of May | Sony to restart its PlayStation Network by end of May |
(about 4 hours later) | |
Sony is planning to restore its online PlayStation Network (PSN) in full by the end of May. | |
The company shut its online video game network on 20 April, after discovering a major security breach. | The company shut its online video game network on 20 April, after discovering a major security breach. |
Spokesman Satoshi Fukuoka admitted the company had missed a self-imposed deadline of restarting a partial service by the weekend. | Spokesman Satoshi Fukuoka admitted the company had missed a self-imposed deadline of restarting a partial service by the weekend. |
He said Sony continues to investigate the case, after personal details from 100 million accounts were compromised. | He said Sony continues to investigate the case, after personal details from 100 million accounts were compromised. |
The company had originally hoped to restart some of the services on the PSN last week. | |
However, it then emerged that another large network - Sony Online Entertainment (SOE) - had also been compromised, potentially putting a further 25 million accounts at risk. | |
This is in addition to the 77 million accounts hacked on the PSN. | |
The discovery was a major set-back in the company's attempts to get the networks up and running again. | |
"We were unaware of the extent of the attack on Sony Online Entertainment servers," Sony's Head of Communications Nick Caplin wrote in a blog post. | |
"We are taking this opportunity to conduct further testing of the incredibly complex system." | |
'Frustrated and upset' | |
The extended downtime is causing headaches for businesses which rely on the PSN as a key distributor of their content. | |
Christian Svensson, Senior Vice-President of Capcom, shared his irritation with users on the Capcom-Unity forum. | |
"I'm frustrated and upset by it for a number of reasons," he wrote. | |
"As an executive responsible for running a business, the resulting outage [is] obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget. | |
"These are funds we rely on to bring new games to market for our fans." | |
He said the knock-on effect of the hack makes it "impossible to be sympathetic to their 'cause'". | |
War of words | |
The latest announcement comes after a war of words with hacker group Anonymous over who is responsible for the attack. | |
The collective has suffered its own hacking issues after one disgruntled user known as "Ryan" apparently attacked the Internet Relay Chat channel used by the group to co-ordinate its activities. | |
A list of usernames and corresponding IP addresses has been published by "Ryan" on the AnonOps site. | |
In a letter to the US Congress last week, Sony accused "leaderless" Anonymous of orchestrating a distributed denial-of-service (DDoS) attack at the same time the data theft occured. | |
Sony claimed a file planted on the network bore the trademark Anonymous "We are legion" slogan. | |
The group retalliated, describing Sony as "incompetent". | |
"Whoever broke into Sony's servers to steal the credit card info and left a document blaming Anonymous clearly wanted Anonymous to be blamed for the most significant digital theft in history," the statement read. | |
Last month, US lawyers filed a lawsuit against Sony for negligent protection of personal data and failure to inform players in a timely fashion that their credit card information may have been stolen. | |
Mr Fukuoka declined to comment on the lawsuit. | |
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