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| Version 12 | Version 13 |
|---|---|
| PayPal technical problems delay UK transactions | PayPal technical problems delay UK transactions |
| (35 minutes later) | |
| Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. | Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. |
| A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. | A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. |
| Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. | Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. |
| But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. | But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. |
| "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. | "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. |
| He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. | He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. |
| The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. | The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. |
| PayPal reluctant to honour customer protection promise | |
| 22 May 2009 | |
| Anna Tims: eBay seller Jale Avcil is left high and dry by after a buyer fails to pay up for an online purchase | |
| 21 Feb 2012 | 21 Feb 2012 |
| PayPal to announce 1,000 new jobs in Ireland | PayPal to announce 1,000 new jobs in Ireland |
| 27 Jan 2012 | 27 Jan 2012 |
| How secure is PayPal for sellers? | How secure is PayPal for sellers? |
| 25 Jul 2009 | 25 Jul 2009 |
| I took your advice but PayPal won't budge | I took your advice but PayPal won't budge |
| 16 Jul 2011 | 16 Jul 2011 |
| I need my money but PayPal has frozen me out | I need my money but PayPal has frozen me out |
| Men outspend women online | Men outspend women online |
| 11 Aug 2009 | 11 Aug 2009 |
| Men have spent around £600 more than women on online purchases in the past six months, a PayPal survey shows | Men have spent around £600 more than women on online purchases in the past six months, a PayPal survey shows |
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| Edition: UK | Edition: UK |
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| Some transactions held up for security check as high volume causes hitches in new system meant to quicken transfer of funds | Some transactions held up for security check as high volume causes hitches in new system meant to quicken transfer of funds |
| Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. | Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. |
| A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. | A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. |
| Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. | Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. |
| But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. | But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. |
| "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. | "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. |
| He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. | He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. |
| The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. | The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. |