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| Version 4 | Version 5 |
|---|---|
| PayPal technical problems delay UK transactions | PayPal technical problems delay UK transactions |
| (about 4 hours later) | |
| Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. | Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. |
| A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. | A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. |
| Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. | Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. |
| But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. | But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. |
| "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. | "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. |
| He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. | He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. |
| The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. | The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. |
| 'Bill shock' phone and internet users urged to inform Ofcom | 'Bill shock' phone and internet users urged to inform Ofcom |
| 10 May 2011 | 10 May 2011 |
| Communications regulator Ofcom wants to hear from consumers who have received 'unexpectedly high' mobile, landline or internet bills | Communications regulator Ofcom wants to hear from consumers who have received 'unexpectedly high' mobile, landline or internet bills |
| 14 Aug 2011 | 14 Aug 2011 |
| Superfast broadband gets ready to go UK-wide | Superfast broadband gets ready to go UK-wide |
| 5 Oct 2010 | 5 Oct 2010 |
| BT launches customer survey to help fibre-optic broadband rollout | BT launches customer survey to help fibre-optic broadband rollout |
| 25 May 2009 | 25 May 2009 |
| YouGov study finds struggling companies turning to eBay to raise funds | YouGov study finds struggling companies turning to eBay to raise funds |
| 15 Aug 2010 | |
| Double-charged for flight by Expedia's internet booking system | |
| Online retail sales hit £50bn | Online retail sales hit £50bn |
| 19 Jan 2012 | 19 Jan 2012 |
| Online retail sales increased by 14% last year to more than £50bn, with predictions that the growth will continue to hit high streets, according to a new report | Online retail sales increased by 14% last year to more than £50bn, with predictions that the growth will continue to hit high streets, according to a new report |
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| Edition: UK | Edition: UK |
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| Today's paper | Today's paper |
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| Some transactions held up for security check as high volume causes hitches in new system meant to quicken transfer of funds | Some transactions held up for security check as high volume causes hitches in new system meant to quicken transfer of funds |
| Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. | Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. |
| A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. | A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. |
| Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. | Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. |
| But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. | But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. |
| "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. | "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. |
| He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. | He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. |
| The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. | The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. |