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| Version 0 | Version 1 |
|---|---|
| Police 101 non-emergency number 'down' | Police 101 non-emergency number 'down' |
| (35 minutes later) | |
| The non-emergency 101 number used to contact police is down, forces across England are reporting. | The non-emergency 101 number used to contact police is down, forces across England are reporting. |
| At least nine forces have confirmed they are affected by the issue since 9am this morning, according to the BBC. They include Cheshire and Sussex. | At least nine forces have confirmed they are affected by the issue since 9am this morning, according to the BBC. They include Cheshire and Sussex. |
| Humberside Police tweeted: "We can confirm that 101 is not working nationally. Fault lies with some kit in Birmingham which is being worked on." | Humberside Police tweeted: "We can confirm that 101 is not working nationally. Fault lies with some kit in Birmingham which is being worked on." |
| Police in Scotland said they too are experiencing problems with the non-emergency phone number. | |
| A posting on the official Police Scotland Twitter feed stated: "We are aware of an issue when dialling 101. Please call 01786 289070 instead. In an emergency always call 999."# | |
| Suffolk police advised members of the public with non-urgent matters to call 01473 613500. | |
| There have been reports on social media suggesting the NHS non-emergency 111 number is also down in some areas. The emergency 999 number is unaffected. | There have been reports on social media suggesting the NHS non-emergency 111 number is also down in some areas. The emergency 999 number is unaffected. |
| The Metropolitan Police said it is working with its service provider to rectify the issue. | The Metropolitan Police said it is working with its service provider to rectify the issue. |
| In a statement, it said: “The Metropolitan Police is currently experiencing technical issues with the 101 non-emergency number. As a result calls are not being received via this route. | In a statement, it said: “The Metropolitan Police is currently experiencing technical issues with the 101 non-emergency number. As a result calls are not being received via this route. |
| “The 999 system is unaffected but Londoners are reminded that this should only be used in the case of an emergency. | “The 999 system is unaffected but Londoners are reminded that this should only be used in the case of an emergency. |
| “Non-emergency crime can be reported online via www.met.police.uk or at your local police station.” | “Non-emergency crime can be reported online via www.met.police.uk or at your local police station.” |
| The Home Office, which oversees the 101 number, and Public Health England have been contacted for comment. | The Home Office, which oversees the 101 number, and Public Health England have been contacted for comment. |