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Xbox and PlayStation tackle cyber attacks | Xbox and PlayStation tackle cyber attacks |
(about 5 hours later) | |
Microsoft and Sony have been working to restore internet platforms for their Xbox and PlayStation gamers' consoles. | Microsoft and Sony have been working to restore internet platforms for their Xbox and PlayStation gamers' consoles. |
Attacks disabled the online services on Christmas Day, making it difficult for users to log on. | Attacks disabled the online services on Christmas Day, making it difficult for users to log on. |
A message on the Xbox status page on Friday said that its live core services were "limited". Meanwhile, PlayStation network remained offline, asking its users "for patience". | |
A hacking group called Lizard Squad claimed to have caused the problems. | A hacking group called Lizard Squad claimed to have caused the problems. |
The name is the same used by a group of hackers that has targeted Sony in the past. | The name is the same used by a group of hackers that has targeted Sony in the past. |
There are 48 million subscribers to Microsoft's system for the Xbox and more than double that for the PlayStation system, which has some 110 million. | There are 48 million subscribers to Microsoft's system for the Xbox and more than double that for the PlayStation system, which has some 110 million. |
Core services | Core services |
To make the most of the Xbox and PlayStation consoles, players have to connect to the internet in order to reach the console manufacturers' computer servers. | To make the most of the Xbox and PlayStation consoles, players have to connect to the internet in order to reach the console manufacturers' computer servers. |
The outage has stopped people accessing some of the core services, such as registering a new account, connecting with other people to play the same game and connecting to entertainment channels via the console. | The outage has stopped people accessing some of the core services, such as registering a new account, connecting with other people to play the same game and connecting to entertainment channels via the console. |
Video games analyst Guy Cocker said Xbox and PlayStation had been hit with a DDOS, or distributed denial of service attack, rather than more sophisticated attacks on Sony seen in the past. | Video games analyst Guy Cocker said Xbox and PlayStation had been hit with a DDOS, or distributed denial of service attack, rather than more sophisticated attacks on Sony seen in the past. |
A message posted to the Xbox status page said services were "limited". | |
Meanwhile, PlayStation wrote on Twitter: "We are working to restore full network services for all platforms - thanks, as always, for your patience!" | |
Earlier this month Sony was hit by a hacking attack that stole huge amounts of data from its servers. | Earlier this month Sony was hit by a hacking attack that stole huge amounts of data from its servers. |
A connection between Sony movie The Interview, about a fictional plot to assassinate North Korea's leader Kim Jong-un, and the service disruptions has not been confirmed. | A connection between Sony movie The Interview, about a fictional plot to assassinate North Korea's leader Kim Jong-un, and the service disruptions has not been confirmed. |
The disruption did mean that many families were unable to enjoy their new Christmas presents. | The disruption did mean that many families were unable to enjoy their new Christmas presents. |
Ros Bruce, from Essex, said her 10-year-old son got an Xbox One for Christmas, had spent most of the day in tears, and called for Xbox to provide compensation. | Ros Bruce, from Essex, said her 10-year-old son got an Xbox One for Christmas, had spent most of the day in tears, and called for Xbox to provide compensation. |
Ian Hornby, from Lancashire, spent a frustrating time trying to connect a new PlayStation to the Sony network, and said he hoped that the electronics giant would now invest in better protection for its systems. | Ian Hornby, from Lancashire, spent a frustrating time trying to connect a new PlayStation to the Sony network, and said he hoped that the electronics giant would now invest in better protection for its systems. |