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Rail delays: Train operators warn of more disruption Rail delays: Train operators warn of more disruption
(about 2 hours later)
Rail passengers have been told to expect delays at some London stations after thousands faced major disruption on Saturday.Rail passengers have been told to expect delays at some London stations after thousands faced major disruption on Saturday.
Network Rail said King's Cross is now up and running but operators said the trains will be "busy". Network Rail said King's Cross is now up and running but operators said the trains would be "busy".
Overrunning engineering works meant trains in and out of King's Cross and between London Paddington and Reading were cancelled on Saturday.Overrunning engineering works meant trains in and out of King's Cross and between London Paddington and Reading were cancelled on Saturday.
The Office of Rail Regulation is to investigate the disruption.The Office of Rail Regulation is to investigate the disruption.
Reduced servicesReduced services
Network Rail's managing director Robin Gisby has already apologised saying "we've let a lot of people down". The BBC's Nick Quraishi said: "The good news is that it [King's Cross] is now open and there are passengers around. The first train set off just after 6.30am this morning, so things are moving."
He defended the decisions that shut down King's Cross and caused long queues at nearby Finsbury Park station, which passengers were advised to use instead. He said things also seemed to be "getting back to normal" at Paddington by Saturday night and advised passengers travelling to and from both stations to check rail operators' websites.
Many operators said tickets for journeys on Saturday would be valid for travel on Sunday and Monday, he added.
Network Rail's managing director Robin Gisby apologised for the disruption, saying "we've let a lot of people down".
He defended the decisions that shut down King's Cross on Saturday and caused long queues at nearby Finsbury Park station, which passengers were advised to use instead.
He said engineers had worked "tirelessly" to complete the track replacement work.He said engineers had worked "tirelessly" to complete the track replacement work.
Transport Secretary Patrick McLoughlin has also said he will ask the company how they can learn lessons. Transport Secretary Patrick McLoughlin said he would ask the company how they could learn lessons.
King's Cross station reopened early on Sunday but train operators warned the engineering works would continue to disrupt some services.King's Cross station reopened early on Sunday but train operators warned the engineering works would continue to disrupt some services.
East Coast Trains said it expected to run an amended timetable in and out of King's Cross, but said services would be "extremely busy".East Coast Trains said it expected to run an amended timetable in and out of King's Cross, but said services would be "extremely busy".
Separately First Great Western said disruption at Paddington would continue on Sunday.Separately First Great Western said disruption at Paddington would continue on Sunday.
It has already said that those with tickets dated for 27 December would be able to use them on Sunday and Monday or would be entitled to a refund if they chose not to travel.
The engineering work at King's Cross is part of a £200m investment programme.The engineering work at King's Cross is part of a £200m investment programme.
'Bitter cold''Bitter cold'
Cheryl Oxley, who was planning to travel to Bradford, was among the crowds waiting at Finsbury Park on Saturday and said she was waiting in the "bitter cold" trying to work out which option would get her close to her destination.Cheryl Oxley, who was planning to travel to Bradford, was among the crowds waiting at Finsbury Park on Saturday and said she was waiting in the "bitter cold" trying to work out which option would get her close to her destination.
"I overheard I could get a train to Peterborough and change there and there was a Peterborough train on the screen but then that never materialised.""I overheard I could get a train to Peterborough and change there and there was a Peterborough train on the screen but then that never materialised."
Read more from passengersRead more from passengers
'Badly wrong''Badly wrong'
The cancellations at King's Cross caused chaotic scenes at Finsbury Park, which then had to be temporarily closed following police advice.The cancellations at King's Cross caused chaotic scenes at Finsbury Park, which then had to be temporarily closed following police advice.
Sara Nelson, from watchdog Passenger Focus, said the disruption was "extremely frustrating for passengers".Sara Nelson, from watchdog Passenger Focus, said the disruption was "extremely frustrating for passengers".
A spokesman for the Office of Rail Regulation said: "Network Rail, working with the rest of the industry, must learn lessons and prevent problems like this happening again."A spokesman for the Office of Rail Regulation said: "Network Rail, working with the rest of the industry, must learn lessons and prevent problems like this happening again."
Shadow transport secretary Michael Dugher said it was "unacceptable disruption, just as people try and get home after Christmas".Shadow transport secretary Michael Dugher said it was "unacceptable disruption, just as people try and get home after Christmas".
Contact usContact us
Were you planning to travel from King's Cross today? How has the disruption affected your plans? You can share your experiences by emailing haveyoursay@bbc.co.uk.Were you planning to travel from King's Cross today? How has the disruption affected your plans? You can share your experiences by emailing haveyoursay@bbc.co.uk.
If you are willing to be contacted by a BBC journalist, please leave a contact number.If you are willing to be contacted by a BBC journalist, please leave a contact number.
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