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Rail passengers face some delays after Saturday disruption Rail passengers face some delays after Saturday disruption
(about 5 hours later)
Rail passengers continue to face some delays at London stations after major disruption on Saturday. Rail passengers continue to face delays at London stations after engineering works caused disruption on Saturday.
There are delays of up to 15 minutes for journeys arriving at and departing from Paddington. There are delays of up to 15 minutes for journeys to and from Paddington, according to National Rail Enquiries.
Network Rail said King's Cross was up and running but warned trains would be "busy" with extra passengers who were not able to travel yesterday.Network Rail said King's Cross was up and running but warned trains would be "busy" with extra passengers who were not able to travel yesterday.
Overrunning engineering works meant trains going in and out of the station were cancelled on Saturday. Transport Secretary Patrick McLoughlin urged rail operators to help customers get compensation they were entitled to.
Services between London Paddington and Reading were also cancelled. Overrunning engineering works meant trains going in and out of the station were cancelled on Saturday. Services between London Paddington and Reading were also cancelled.
The Office of Rail Regulation is to investigate the disruption.The Office of Rail Regulation is to investigate the disruption.
Reduced services 'Compensation schemes'
The BBC's Nick Quraishi said: "The good news is that it [King's Cross] is now open and there are passengers around. The first train set off just after 6.30am this morning, so things are moving." Transport Secretary Patrick McLoughlin said he would ask Network Rail what lessons could be learned from the episode.
He said things also seemed to be "getting back to normal" at Paddington by Saturday night and advised passengers travelling to and from both stations to check rail operators' websites. He added: "Passengers are entitled to be reimbursed if they are delayed and train operators have compensation schemes in place, and I urge those affected by delays this weekend to claim.
"I expect every operator to be out there helping their customers receive the compensation they are entitled to as quickly as possible."
Earlier the BBC's Nick Quraishi said things seemed to be "getting back to normal" at Paddington, and advised passengers to check rail operators' websites.
Many operators said tickets for journeys on Saturday would be valid for travel on Sunday and Monday, he added.Many operators said tickets for journeys on Saturday would be valid for travel on Sunday and Monday, he added.
Network Rail's managing director Robin Gisby apologised for the disruption, saying "we've let a lot of people down".Network Rail's managing director Robin Gisby apologised for the disruption, saying "we've let a lot of people down".
He defended the decisions that shut down King's Cross on Saturday and caused long queues at nearby Finsbury Park station, which passengers were advised to use instead.He defended the decisions that shut down King's Cross on Saturday and caused long queues at nearby Finsbury Park station, which passengers were advised to use instead.
He said engineers had worked "tirelessly" to complete the track replacement work.He said engineers had worked "tirelessly" to complete the track replacement work.
Transport Secretary Patrick McLoughlin said he would ask the company how they could learn lessons. 'Extremely busy'
King's Cross station reopened early on Sunday but train operators warned the engineering works would continue to disrupt some services. King's Cross station reopened early on Sunday but train operators warned the engineering works could continue to disrupt some services.
East Coast Trains said it expected to run an amended timetable in and out of King's Cross, but said services would be "extremely busy".East Coast Trains said it expected to run an amended timetable in and out of King's Cross, but said services would be "extremely busy".
Separately First Great Western said disruption at Paddington would continue on Sunday.Separately First Great Western said disruption at Paddington would continue on Sunday.
The engineering work at King's Cross is part of a £200m investment programme. The engineering work at King's Cross is part of a £200m investment programme.
'Bitter cold''Bitter cold'
Cheryl Oxley, who was planning to travel to Bradford, was among the crowds waiting at Finsbury Park on Saturday and said she was waiting in the "bitter cold" trying to work out which option would get her close to her destination.Cheryl Oxley, who was planning to travel to Bradford, was among the crowds waiting at Finsbury Park on Saturday and said she was waiting in the "bitter cold" trying to work out which option would get her close to her destination.
"I overheard I could get a train to Peterborough and change there and there was a Peterborough train on the screen but then that never materialised.""I overheard I could get a train to Peterborough and change there and there was a Peterborough train on the screen but then that never materialised."
Read more from passengersRead more from passengers
'Badly wrong''Badly wrong'
The cancellations at King's Cross caused chaotic scenes at Finsbury Park, which then had to be temporarily closed following police advice.The cancellations at King's Cross caused chaotic scenes at Finsbury Park, which then had to be temporarily closed following police advice.
Sara Nelson, from watchdog Passenger Focus, said the disruption was "extremely frustrating for passengers".Sara Nelson, from watchdog Passenger Focus, said the disruption was "extremely frustrating for passengers".
A spokesman for the Office of Rail Regulation said: "Network Rail, working with the rest of the industry, must learn lessons and prevent problems like this happening again."A spokesman for the Office of Rail Regulation said: "Network Rail, working with the rest of the industry, must learn lessons and prevent problems like this happening again."
Shadow transport secretary Michael Dugher said it was "unacceptable disruption, just as people try and get home after Christmas".Shadow transport secretary Michael Dugher said it was "unacceptable disruption, just as people try and get home after Christmas".
Contact usContact us
Were you planning to travel from King's Cross today? How has the disruption affected your plans? You can share your experiences by emailing haveyoursay@bbc.co.uk.Were you planning to travel from King's Cross today? How has the disruption affected your plans? You can share your experiences by emailing haveyoursay@bbc.co.uk.
If you are willing to be contacted by a BBC journalist, please leave a contact number.If you are willing to be contacted by a BBC journalist, please leave a contact number.
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