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| Version 1 | Version 2 |
|---|---|
| Sky Swing shuts after 'malfunction' left 12 dangling 65ft up | Sky Swing shuts after 'malfunction' left 12 dangling 65ft up |
| (about 2 hours later) | |
| Funfair passengers have been left dangling 65ft (20m) up following a third incident on a ride at Cardiff's Winter Wonderland. | Funfair passengers have been left dangling 65ft (20m) up following a third incident on a ride at Cardiff's Winter Wonderland. |
| Customers were stranded on the Sky Swing for 30 minutes on Saturday before South Wales Fire and Rescue Service brought all 12 down safely. | Customers were stranded on the Sky Swing for 30 minutes on Saturday before South Wales Fire and Rescue Service brought all 12 down safely. |
| It is the third incident to hit the ride since opening. | It is the third incident to hit the ride since opening. |
| The fire service confirmed the incident is being investigated by the Health and Safety Executive. | The fire service confirmed the incident is being investigated by the Health and Safety Executive. |
| South Wales Fire and Rescue Service called Saturday's incident a "malfunction" which was not related to the previous incident. | |
| Crews were able to put the ride into "recovery mode" which brought the people safely back to the ground. | |
| Earlier this month wind caused gondolas to crash into each other, and two days later high winds forced it to close. | Earlier this month wind caused gondolas to crash into each other, and two days later high winds forced it to close. |
| 'Parent's worse nightmare' | |
| Terrified dad Luke Jones was left watching in horror as his daughter Ellie-May, 12, became stuck on Saturday night. | |
| He said: "I couldn't believe what I was seeing. | |
| "It looked like they tried to re-start it about 20 times, they seemed to be going through manuals. | |
| "Ellie-May was so high up she looked like a dot. She was so cold and frightened. It was every parent's worse nightmare." | |
| Ride operator Sayer's Amusements has suspended the Sky Swing while they carry out an investigation. | |
| A spokesman said: "An electrical malfunction occurred with the Sky Swing, when the ride's safety procedures operated automatically, stopping the ride as it descended. | |
| "We are currently investigating the fault, and the ride will only be operational again when we are satisfied it has been resolved, but no member of the public was in any danger. | |
| "All passengers were checked over by our medical staff, and given hot drinks when they came off the ride. | |
| "All were of course given full refunds, in addition to our apologies for any anxiety caused." |