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Sky Swing shuts after 'malfunction' left 12 dangling 65ft up Sky Swing removed after 'malfunction' left 12 dangling 65ft up
(about 4 hours later)
Funfair passengers have been left dangling 65ft (20m) up following a third incident on a ride at Cardiff's Winter Wonderland. A funfair ride that left passengers dangling 65ft (20m) up will be permanently removed from Cardiff's Winter Wonderland following a spate of incidents.
Customers were stranded on the Sky Swing for 30 minutes on Saturday before South Wales Fire and Rescue Service brought all 12 down safely.Customers were stranded on the Sky Swing for 30 minutes on Saturday before South Wales Fire and Rescue Service brought all 12 down safely.
It is the third incident to hit the ride since opening.It is the third incident to hit the ride since opening.
The fire service confirmed the incident is being investigated by the Health and Safety Executive. Operator Sayers Amusements said it will dismantle the swing on Sunday evening.
South Wales Fire and Rescue Service called Saturday's incident a "malfunction" which was not related to the previous incident. "The root problem of the electrical issue could not be established," said spokesman Tim Powell.
Crews were able to put the ride into "recovery mode" which brought the people safely back to the ground. "The ride will be taken out on Sunday evening and will not return this year.
Earlier this month wind caused gondolas to crash into each other, and two days later high winds forced it to close. "It will be replaced with another ride - the Mega Swing - that was here in November."
'Parent's worse nightmare' The fire service called the problem a "malfunction" which was not related to the previous two incidents but said the Health and Safety Executive was investigating.
Terrified dad Luke Jones was left watching in horror as his daughter Ellie-May, 12, became stuck on Saturday night. Crews put the ride into "recovery mode" which brought passengers safely down.
'Parent's worst nightmare'
Terrified dad Luke Jones was left watching in horror as his daughter Ellie-May, 12, got stranded on Saturday night.
He said: "I couldn't believe what I was seeing.He said: "I couldn't believe what I was seeing.
"It looked like they tried to re-start it about 20 times, they seemed to be going through manuals. "It looked like they tried to restart it about 20 times. They seemed to be going through manuals.
"Ellie-May was so high up she looked like a dot. She was so cold and frightened. It was every parent's worse nightmare." "Ellie-May was so high up she looked like a dot. She was so cold and frightened. It was every parent's worst nightmare."
Ride operator Sayer's Amusements has suspended the Sky Swing while they carry out an investigation. Earlier this month wind caused gondolas to crash into each other, and two days later high winds forced it to close.
A spokesman said: "An electrical malfunction occurred with the Sky Swing, when the ride's safety procedures operated automatically, stopping the ride as it descended. A Sayers Amusement spokesman added: "No member of the public was in any danger.
"We are currently investigating the fault, and the ride will only be operational again when we are satisfied it has been resolved, but no member of the public was in any danger.
"All passengers were checked over by our medical staff, and given hot drinks when they came off the ride."All passengers were checked over by our medical staff, and given hot drinks when they came off the ride.
"All were of course given full refunds, in addition to our apologies for any anxiety caused.""All were of course given full refunds, in addition to our apologies for any anxiety caused."