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Tesco Bank customers targeted by fraudsters | Tesco Bank customers targeted by fraudsters |
(about 1 hour later) | |
Thousands of Tesco Bank current account customers appear to have been targeted by fraudsters over the weekend. | Thousands of Tesco Bank current account customers appear to have been targeted by fraudsters over the weekend. |
Customers took to social media to complain about irregular activity on their accounts, while others said they had their Tesco Bank accounts blocked. | Customers took to social media to complain about irregular activity on their accounts, while others said they had their Tesco Bank accounts blocked. |
The bank said its fraud prevention systems "identified suspicious activity on a number of customer accounts". | The bank said its fraud prevention systems "identified suspicious activity on a number of customer accounts". |
It said some cards were immediately blocked as a precautionary measure, to protect customers as it investigated. | It said some cards were immediately blocked as a precautionary measure, to protect customers as it investigated. |
It said those card-holders would still be able to use online banking. | It said those card-holders would still be able to use online banking. |
Tesco Bank said alerts had been sent to notify those affected, who should contact the bank if they had any concerns. | Tesco Bank said alerts had been sent to notify those affected, who should contact the bank if they had any concerns. |
They said the number affected was "in the thousands, but less than 10,000". | They said the number affected was "in the thousands, but less than 10,000". |
The bank has been wholly owned by Tesco plc since 2008, after starting life as a joint venture with Royal Bank of Scotland. | The bank has been wholly owned by Tesco plc since 2008, after starting life as a joint venture with Royal Bank of Scotland. |
It offers a range of personal banking products, including credit cards, personal loans, savings, mortgages and general insurance. | It offers a range of personal banking products, including credit cards, personal loans, savings, mortgages and general insurance. |
It has more than seven million customer accounts and 4,000 staff, based in Edinburgh, Glasgow and Newcastle. | It has more than seven million customer accounts and 4,000 staff, based in Edinburgh, Glasgow and Newcastle. |
Are you a Tesco Bank customer affected by this? You can email haveyoursay@bbc.co.uk with your experiences. | |
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