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| London ambulance service hit by New Year fault | |
| (35 minutes later) | |
| London Ambulance Service says emergency response times were delayed overnight after control room "technical" issues meant calls had to be logged manually. | |
| It is understood the computer system crashed, so calls had to be recorded by pen and paper for nearly five hours. | |
| A spokesman said staff were trained for such situations, and continued to prioritise their response to patients with life-threatening conditions. | |
| New Year's Eve is one of the busiest nights of the year for the service. |