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| Version 3 | Version 4 |
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| Manchester Metrolink tram network halted by systems failure | Manchester Metrolink tram network halted by systems failure |
| (35 minutes later) | |
| The whole of Greater Manchester's tram network has been shut down because of a control room failure. | The whole of Greater Manchester's tram network has been shut down because of a control room failure. |
| Control room staff have lost visible sight of trams although drivers remain in radio contact, Transport for Greater Manchester (TfGM) said. | Control room staff have lost visible sight of trams although drivers remain in radio contact, Transport for Greater Manchester (TfGM) said. |
| A spokeswoman said the failure, which is not being linked to any cyber-attack, was discovered at about 15:50 BST. | A spokeswoman said the failure, which is not being linked to any cyber-attack, was discovered at about 15:50 BST. |
| Passengers are being allowed to use their tickets on buses, she added. | Passengers are being allowed to use their tickets on buses, she added. |
| "Due to a communication fault, all lines are suspended," the company said in a statement. | "Due to a communication fault, all lines are suspended," the company said in a statement. |
| "Ticket acceptance on buses has been arranged. The drivers can still communicate with the control room." | "Ticket acceptance on buses has been arranged. The drivers can still communicate with the control room." |
| Without visibility of the trams however, it said its difficulty was "in terms of getting people around" the network. | Without visibility of the trams however, it said its difficulty was "in terms of getting people around" the network. |
| The firm said that no trams would be running until the issue had been resolved. | The firm said that no trams would be running until the issue had been resolved. |
| In a tweet, Manchester Metrolink said it was "unable to make announcements or update information displays" at tram stops. | |
| Have you been affected by the shutdown of the tram network? Share your experience with us by emailing haveyoursay@bbc.co.uk. | Have you been affected by the shutdown of the tram network? Share your experience with us by emailing haveyoursay@bbc.co.uk. |
| Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: | Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: |
| Or use the form below | Or use the form below |