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Manchester Metrolink tram network halted by systems failure | Manchester Metrolink tram network halted by systems failure |
(about 2 hours later) | |
The whole of Greater Manchester's tram network was shut down on Sunday because of a technical fault. | |
Control room staff lost visible sight of trams, Transport for Greater Manchester (TfGM) said. | |
A spokeswoman said the failure, which is not being linked to a cyber-attack, was discovered at about 15:50 BST. | |
The service remained out of action until the end of the day, but transport chiefs said it would be running normally on Monday. | |
Earlier Metrolink had said it had not yet been able to locate the fault and technicians would be working through the night to resolve the problem. | |
But shortly after midnight, the firm said: "All tram services are set to operate as normal on Monday morning following a major technical issue on Sunday which affected the network." | |
'Stranded with children' | 'Stranded with children' |
On Sunday afternoon, all services stopped with Metrolink saying: "Due to a communication fault, all lines are suspended." | |
At about 22:00 Metrolink had added: "Technicians will work through the night, but until the fault is identified there is no timescale for recovery of the systems." | |
Frustrated travellers contacted the BBC to share their stories. | Frustrated travellers contacted the BBC to share their stories. |
One, who bought tickets just before the service stopped, said: "I was stranded with three small children. | One, who bought tickets just before the service stopped, said: "I was stranded with three small children. |
"I ended up having to pay for a taxi which cost me a further £7 on top of my tram ticket." | "I ended up having to pay for a taxi which cost me a further £7 on top of my tram ticket." |
Another simply described it as "a shambles". | Another simply described it as "a shambles". |
Metrolink apologised for the inconvenience and later said: "Apologies again and thank you for all your patience today." | |
Have you been affected by the shutdown of the tram network? Share your experience with us by emailing haveyoursay@bbc.co.uk. | Have you been affected by the shutdown of the tram network? Share your experience with us by emailing haveyoursay@bbc.co.uk. |
Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: | Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: |
Or use the form below | Or use the form below |