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Yahoo email fault hits BT, Sky and TalkTalk customers Yahoo email fault hits BT, Sky and TalkTalk customers
(32 minutes later)
Yahoo's global email service is experiencing a fault making it impossible for users to send and receive messages or make use of their webmail accounts. Yahoo says most of its email services are working again following a fault that affected users across the world for more than seven hours.
In the UK, the problem has also affected BT, Sky and TalkTalk's email accounts, which are powered by the US brand's service. It had been impossible for people to send and receive messages using the platform or check their webmail accounts.
In the UK, the problem had impacted BT, Sky and TalkTalk's email accounts, which are powered by the firm.
Downdetector indicates that the problem began at about 07:00 BST.Downdetector indicates that the problem began at about 07:00 BST.
Yahoo says it is "working diligently" to solve the problem. "Most services are back online," Yahoo tweeted shortly after 14:30 BST.
"We are sorry for the inconvenience and thank you for your patience as we get everything back up and running."
The business is owned by the US communications firm Verizon.The business is owned by the US communications firm Verizon.
"Yahoo is currently experiencing a global outage, which means that many of our customers are unable to access their BT Yahoo email accounts," said a spokesman for BT. Those with AOL accounts had also been affected.
"Yahoo is working to fix the issue as quickly as possible, we're sorry for any inconvenience caused." Internet faults of one kind or another are not uncommon, but it is relatively unusual for them to last this long.
TalkTalk and Sky have also tweeted about the matter. Some customers who have reported being able to access their accounts again, say that several hours-worth of emails appear to be missing.
Those with AOL accounts have also been affected.
Internet faults of one kind or another are not uncommon, but it is relatively unusual for them to last more than six hours, as has happened in this case.
In the past half hour, some customers have reported being able to access their accounts again, but say that several hours-worth of emails appear to be missing.
Have you or your business been affected by the fault? If you have another, unaffected email account you can contact us: haveyoursay@bbc.co.uk.Have you or your business been affected by the fault? If you have another, unaffected email account you can contact us: haveyoursay@bbc.co.uk.
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