This article is from the source 'bbc' and was first published or seen on . It last changed over 40 days ago and won't be checked again for changes.
You can find the current article at its original source at https://www.bbc.co.uk/news/technology-49596820
The article has changed 4 times. There is an RSS feed of changes available.
| Version 2 | Version 3 |
|---|---|
| Yahoo email fault hits BT, Sky and TalkTalk customers | Yahoo email fault hits BT, Sky and TalkTalk customers |
| (4 months later) | |
| Yahoo says most of its email services are working again following a fault that affected users across the world for more than seven hours. | Yahoo says most of its email services are working again following a fault that affected users across the world for more than seven hours. |
| It had been impossible for people to send and receive messages using the platform or check their webmail accounts. | It had been impossible for people to send and receive messages using the platform or check their webmail accounts. |
| In the UK, the problem had impacted BT, Sky and TalkTalk's email accounts, which are powered by the firm. | In the UK, the problem had impacted BT, Sky and TalkTalk's email accounts, which are powered by the firm. |
| Downdetector indicates that the problem began at about 07:00 BST. | Downdetector indicates that the problem began at about 07:00 BST. |
| "Most services are back online," Yahoo tweeted shortly after 14:30 BST. | "Most services are back online," Yahoo tweeted shortly after 14:30 BST. |
| "We are sorry for the inconvenience and thank you for your patience as we get everything back up and running." | "We are sorry for the inconvenience and thank you for your patience as we get everything back up and running." |
| The business is owned by the US communications firm Verizon. | The business is owned by the US communications firm Verizon. |
| Those with AOL accounts had also been affected. | Those with AOL accounts had also been affected. |
| Internet faults of one kind or another are not uncommon, but it is relatively unusual for them to last this long. | Internet faults of one kind or another are not uncommon, but it is relatively unusual for them to last this long. |
| Some customers who have reported being able to access their accounts again, say that several hours-worth of emails appear to be missing. | Some customers who have reported being able to access their accounts again, say that several hours-worth of emails appear to be missing. |