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Gatwick Airport 'running well' after technical issue caused long queues Gatwick Airport passengers complain of new check-in delays
(about 2 hours later)
The airport said there was a technical issue with a system managed by a third party
Passengers flying from Gatwick Airport have reported long queues again due to a problem with the airport's self-check-in machines.
Earlier, Gatwick said it was "running well" and had made significant progress rectifying a technical issue which caused delays on Saturday.
Elaine MacDonald, travelling to Glasgow on Sunday, said she and others had queued for about 90 minutes.
"There were just so many people. It was absolute chaos," she said.
If anyone is travelling from Gatwick Airport today, BA bag drop is currently taking about an hour - an hour and a half because of technical issues earlier. Absolute carnage, bag has (hopefully) made my flight by the skin of its teeth. 😩🤯
Another traveller, Sarah Mo from London, said she had been stuck at check-in for an hour and none of the bag drop machines were working.
Ms Mo, was was catching a British Airways flight to Malta, said there were "hundreds of people getting really stressed about missing their flights".
On Saturday, the BBC was told of chaotic scenes as "hundreds" of passengers lined up in an "absolutely packed" terminal.
The airport apologised for the check-in delays, which it said was due to a technical issue with a system managed by a third party.
A problem with the self check-in kiosks at Gatwick led to long queues at the regular desks on SaturdayA problem with the self check-in kiosks at Gatwick led to long queues at the regular desks on Saturday
Gatwick Airport is "running well" again after an issue with self check-in machines meant long queues on Saturday. In a statement on Sunday morning, the airport said it had been working with the supplier to rectify the technical issue and significant progress had been made to fix it.
Passengers intending to fly from Gatwick on Sunday have been told to plan their journeys as normal.
However, travellers have been warned that strikes by French air traffic control could still cause delays.
On Saturday, one woman described chaotic scenes at the airport as "hundreds" of passengers lined up in the "absolutely packed" terminal.
In a statement on Sunday, the airport said significant progress had been made to fix the technical issue.
A Gatwick spokeswoman said: "The airport operation is running well this morning and passengers should plan their journey as usual.A Gatwick spokeswoman said: "The airport operation is running well this morning and passengers should plan their journey as usual.
"For any queries please contact your airline. There may be some delays due to air traffic control strikes in France.""For any queries please contact your airline. There may be some delays due to air traffic control strikes in France."
On Saturday, the airport apologised for the check-in delays, which it said was due to a technical issue with a system managed by a third party. Earlier, the airport indicated in a tweet that the issue was ongoing and had warned that passengers could still experience delays.
Earlier on Sunday, the airport had indicated in a tweet that the issue was ongoing and had warned that passengers could still experience delays.
But at 10:00 BST, it said the airport had been working with the supplier to rectify the technical issue.
Significant progress had been made, with things mostly operating as normal, it added.
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