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Vodafone broadband down for customers across UK | Vodafone broadband down for customers across UK |
(41 minutes later) | |
Vodafone customers across the UK have reported their broadband internet service is down. | |
More than 2,700 users have complained of having no internet access, according to the website Downdetector, which tracks problems with online services. | |
On Twitter, Vodafone said it was investigating and "dedicated teams" were working to fix the issue. | On Twitter, Vodafone said it was investigating and "dedicated teams" were working to fix the issue. |
It follows issues at Virgin Media O2 on Tuesday, when more than 50,000 broadband customers reported problems. | It follows issues at Virgin Media O2 on Tuesday, when more than 50,000 broadband customers reported problems. |
Vodafone has yet to respond to a BBC request for comment, but on Twitter support staff wrote: "We're currently investigating the broadband connection queries. | |
"Our dedicated teams are working to get everything restored as quickly as possible. We apologise for any inconvenience caused." | |
The firm is one of a number of broadband providers to have made large mid-contract price increases in April - with some customers experiencing rises of nearly 15% according to figures from price comparison service Uswitch. | |
A number of users expressed their anger at Monday's problems, coming at a time of significant price rises. | |
Related Topics | Related Topics |
Vodafone | Vodafone |
Broadband | Broadband |